Shipping policy

Shipping Policy

DREAM CO HATS

At Dream Co Hats, we are committed to getting your order to you as quickly and safely as possible. Every order is carefully prepared, packaged, and shipped with care.

Order Processing

All orders are processed and shipped within 1–3 business days after your order is placed.

Business days are Monday through Friday, excluding weekends and major U.S. holidays.

During high-volume periods, special releases, or major promotions, processing times may occasionally be extended. We appreciate your patience.

Shipping Method

All domestic orders are shipped using USPS Standard Shipping.

Once your order has shipped, you will receive a shipping confirmation email containing your tracking information so you can follow your package every step of the way.

Delivery times vary depending on your location and USPS operations.

Please note that our 1–3 business day processing window does not include carrier transit time.

Shipping Rates

Applicable shipping charges are calculated and displayed at checkout before your purchase is completed.

Tracking Your Order

Once your package has been handed over to USPS, you will receive a tracking number via email.

Please allow up to 24–48 hours for tracking information to update after shipment.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information during checkout.

If you notice an error in your shipping address, please contact us immediately through our website’s Contact Us page.

We will do our best to update your information before your order ships. Once a package has been dispatched, address changes may no longer be possible.

Delayed or Missing Packages

Although we work hard to ship every order promptly, occasional delays may occur due to weather, holidays, carrier disruptions, or other circumstances outside our control.

If your package is delayed, lost, or marked as delivered but cannot be located, please contact our customer support team so we can assist you with the next steps.

All shipping concerns will be reviewed individually.

Damaged or Incorrect Orders

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery with your order number and photos of the issue.

We will review your request and work toward an appropriate resolution in accordance with our Refund & Return Policy.

Contact Us

For questions regarding shipping, tracking, or your order, please reach out through our Contact Us page at:

www.thedreamcohats.com

Thank you for shopping with Dream Co Hats.

REP YOUR CITY. DREAM BIG.